Always Tidy Managed Services
Consulting + Customization + Support your outsourced Salesforce team
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Dedicated, US-based, certified Salesforce Admins
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Unlimited remote service desk support
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Salesforce Sales/Service Cloud health, security & data protection monitoring
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Salesforce Sales/Service Cloud support, release readiness & enhancements
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Optional support for CPQ & Communities & other Salesforce products
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Code maintenance by Certified Developers
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$$ priced per user + add'l products
Tidy On-call Managed Services
Consulting + Customization
to complement your Salesforce team
US-based, certified Salesforce Admins
Limited remote service desk support
Salesforce Sales/Service Cloud health, security & data protection monitoring
Salesforce Sales/Service Cloud support, release readiness & enhancements
Optional support for CPQ & Communities & other Salesforce products
Access to Certified Developers
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$ priced per user + add'l products
discounted hourly fees
+ Trusted Advisor
Constant care from your dedicated advisor and Salesforce expert
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Strategic technology planning with quarterly updates
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Governance and change management facilitation
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Monthly business reviews
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Service desk ticket backlog management
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Project backlog management
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Annual Salesforce contract reviews
- Included with managed services
Additional Services
Implementation + Development +Â Integration
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Salesforce Sales & Service Cloud implementation
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Salesforce Communities, Salesforce CPQ, Field Service Lightning
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Salesforce Product & AppExchange App deployment
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Custom Salesforce application development
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Third-party systems integration (e.g., ERP, DMS, ecommerce platforms, etc.)
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$ hourly or fixed fee projects
Why partner with TidyOps?
Our values make us different from other Salesforce consultancies and managed service providers.
We put you in control
We believe good governance is critical to the long-term success of any technology investment, particularly for a platform as powerful, complex, and extensible as Salesforce.  We analyze all aspects of your Salesforce environment—including every business process and application that touches Salesforce—and deliver a tailor-made Application Portfolio Management strategy.  This provides visibility, empowers your decision-making, enables long-term planning, and helps assure you get the most out of your investments.
We clean up the mess &
restore trust in your system
We do the hard, dirty technical work required to keep your Salesforce environment in tip-top shape.  We clean up the accumulated database objects and fields, automations, apps, reports and dashboards that fall out of use or stop working over time. We put controls, validation, and monitoring in place to keep things clean.  This allows your team to focus on what’s important, with the confidence that your data, day-to-day operational processes, and behind-the-scenes automation are correct.
We manage change & reduce risk
Change is hard in the best of circumstances, but when it’s out of control, it has dramatic impacts on productivity, customer experience, and compliance.  TidyOps works directly with your diverse stakeholders to collaborate on changes and avoid contention, prepare them for new releases and changes in functionality, manage who has access to what, and protect your data.  We analyze the impact of changes, and establish review and approval processes to minimize the impact of unmanaged changes.
Cost savings & predictability
Building and maintaining your own Salesforce staff isn’t cheap, especially when you factor the cost of recruiting, hiring, on-boarding and retention. This is especially challenging if you’re not well-versed enough in the world of Salesforce to know what’s important, what to look for, what to ask, and what to avoid. With TidyOps managed services, you can avoid these headaches while enjoying a predictable cost that is less than hiring a single full-time employee. But benefits go way beyond the budget impact.
Proactive innovation
“If it ain’t broke, don’t fix it” is a risky way to manage your tech investments. With three new releases each year, continually evolving and improving functionality, and an ever-expanding product line, Salesforce orgs are extremely dynamic. It’s easy for your IT department (or consultant firm) to become overwhelmed and get stuck in a loop of reactive efforts. TidyOps spreads the cost of education, innovation, and effective operations across our customers, enabling us to provide forward-looking suggestions, prepare your team for new releases, and help you cut through the sales-speak to get more value out of your Salesforce investment.
Experience & scalability
Sometimes you need an admin; other times, you need a developer. Still other times, you need a business analyst, a technical architect, a user-trainer. We’ve all heard the phrase, “when you only have a hammer, every problem looks like a nail” and Salesforce is no different; there’s tremendous value in having a wide range of tools in your toolbox to choose from. Business cycles often demand that strategic initiatives are met and big projects get done on short timelines. TidyOps managed services adapt to your changing technical needs, and flex with your business.