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The TidyOps Team

Why Tech Debt Happens




Tech Debt: We discussed what this concept is in the first installment of this series, but if you missed it, here’s a quick recap!


Technical debt is the labor and time costs of fixing poorly configured software and/or bad code after the fact. Alex Gostev, Project Portfolio Manager at QArea, likens it to monetary debt. It accumulates interest and therefore becomes harder and harder to pay off if not dealt with in a timely manner.


Even though all companies experience some level of tech debt by merely existing in the digital age, there are causes of tech debt that can be avoided with a little foresight and planning. There are many specific scenarios that lead to tech debt, as outlined below, but in general, a lack of planning, communication, and synchronization across teams and processes cause the vast amount of tech debt incurred by companies.


We’ve listed some of the pitfalls that can lead companies into unnecessary tech debt below, dividing them into four categories: planning, structure, people, and execution.


Planning

  • Failing to flesh out a business plan fully enough to account for technical needs

  • Lack of coordination between IT projects and overall business strategy and ignoring the relationship between the two

  • Dissonance between funding allocations and overall business strategy, i.e. putting too much money in some places and not enough in others

  • Inadequate tech integration

  • Unnecessary repetition or overcomplication of products, processes, or apps

  • Starting development before the design phase of a project is complete

  • Lack of awareness and education around technical debt


Structure

  • Failure to update hosting platforms for software and applications

  • Overly complicated and inflexible software

  • Unorganized and incohesive system integration approaches

  • Using more than one data model

  • Lack of testing in favor of band-aid bug fixes

  • Lack of code documentation


People

  • Scarcity of the skills necessary to deliver quality products in a timely manner

  • Focus of manpower on short-term goals, not reduction of tech debt

  • Insufficient change management strategies

  • Lack of coordination and mentorship within teams


Execution

  • Lack of task planning and project management infrastructure

  • Lack of oversight and protocol regarding development and maintenance processes

  • IT operations that overlap, conflict, lack consistency, and handle problems poorly

  • Prioritizing speed of delivery over the quality of a product

  • Delayed refactoring, or ignoring insight gained along the way about code fixes and design flaws

  • Lack of leadership from lead engineers and coders

  • Correcting for poor work produced by outsourced labor

  • Rushed and undocumented last-minute changes


There can be severe consequences of tech debt in some cases: acute financial loss, legal repercussions, system outages, and lost sales opportunities, to name a few. When you work towards mitigating your technical debt, you can avoid these consequences. Instead you can focus on increasing your capital, building your client base, and improving your product. More than just getting out of serious trouble, mitigating tech debt allows your company to focus on what’s important, to work toward your business goals more effectively. Stay tuned for the final post in this series where we’ll examine specific strategies for preventing tech debt.


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